Preface Acknowledgements Abstract 内容提要 Chapter1 Introduction 1.1 The nature of this study 1.2 Background 1.3 Research questions 1.4 Research objectives 1.5 Organization of this book Chapter2 Literature Review 2.1 Studies of address forms, openings and closings in interaction 2.2 Unresolved issues and research opportunities 2.3 Concluding remarks Chapter3 Methodology 3.1 Introduction 3.2 Data collection 3.3 Data analysis 3.4 Concluding remarks Chapter4 Address Forms in Chinese Personal Letters 4.1 Introduction 4.2 Address forms and functions in Chinese personal letters 4.3 Address forms and social variables 4.3 Address forms and social variables Chapter5 Openings in Chinese Personal Letters 5.1 Introduction 5.2 Opening strategies 5.3 Opening types 5.4 Openings and social variables 5.5 Concluding remarks Chapter6 Closings in Chinese Personal Letters 6.1 Introduction 6.2 Closing strategies 6.3 Closing types 6.4 Combined closings and letter types 6.5 Closings and social variables 6.6 Concluding remarks Chapter7 Conclusion 7.1 Introduction 7.2 Major findings of the study 7.3 Significance of this study 7.4 Limitations of this study 7.5 Directions for future research References